The point of interconnection is usually past the meter socket for single-phase services.
Tripped breaker or blown fuses below the meter or in any building
Bad connection on entrance to buildings or house
Wrapped or broken wires on the member-owner's side of the meter pole
Tree or tree branches in wires on member-owner's side of the meter pole
Note: Iowa law requires that you call IOWA ONE CALL 48 hours prior to excavation. Any time you plan to excavate, whether it's a small or large construction project, call 811 or 1-800-292-8989.
Farmers Electric Cooperative's Responsibility
- Line outages (caused by lightning, storms, ice, trees, wind, broken wires, broken poles, broken insulators, animals, faulty primary underground)
- Primary fuses on transformers or line tops
- Failed transformers
- Substation outages
Note: Farmers Electric is responsible for repairing lines and restoring power, but is not liable for any damages that are caused by acts of God.
In 2003, Farmers Electric implemented an Automatic Meter Reading (AMR) system. Every meter has a device (Turtle) that transmits the reading to a receiver in the substation. The information is then transmitted back to the office over a phone line or radio frequency. (Click on graphic at the right to view a larger image.)
During the months of January and February, you may notice our linemen in your driveway. One of our maintenance programs is the annual patrol of our entire system. They will be inspecting the lines for defective items and reading meters. During the inspections, we will be looking for potential hazards. Some of the things we give special attention to are shot insulators, blown arrestors, loose guys, split or bad poles, and trees too close to our lines. At this time we are looking for inadequate clearances from buildings and over driveways. We have several maintenance programs to upgrade lines and ensure you the most reliable and safest system possible. When we provide these patrols and maintenance programs, we feel we are saving money in the long run and it is money well spent. If at any time you have questions about the trucks in your neighborhood, feel free to call us at 1-800-397-4821.
Farmers Electric Cooperative Inc. shares a meter technician with Clarke Electric Cooperative. This meter technician tests meters on different substations each year and also does some routine meter testing. The meter technician primarily works for Clarke Electric and drives a vehicle with a Clarke Electric logo on its side. If you have any questions, feel free to contact us at 1-800-397-4821.